NOTE: We recommend to print out the following rules and all financial transaction data (available in Purchases Report via the Help Desk) in order to avoid misconceptions and issues at a later time.

1.Introduction to the Rules

Our game rules and operating policies (hereinafter the "participating rules") govern your use of any information taken or used from our website, including your registration and participation in any of our bingo games (hereinafter the "game"). Please make certain that you read the participating rules carefully. Each time you use funds from your player account to play a game or you enter our website, you are confirming your full understanding and acceptance of the participating rules. In the event that you have any questions about the participating rules, please contact us for clarification. Should you not be willing to accept the terms of this agreement, you should not play the game.

Licensing -
BigTimeBingo is operated by Azul Electrico S.A., a fully licensed gaming company regulated by the laws of Costa Rica. The BigTimeBingo trademark is owned by Punto Equis S.A. and licensed to Azul Electrico S.A. Credit card transactions are processed through 'Swiftbanx', our E-cash brand owned by subsidiary Azul Electrico Limited, 57/63 Line Wall Road, Gibraltar, Gibraltar and Azul Electrico Limited, Amory Building, Suite 3228, Victoria Road, Basseterre, St. Kitts, St. Kitts and Nevis, East Caribbean.

Laws regarding gambling vary throughout the world, and it is the responsibility of the player to ensure that they understand and fully comply with any laws or regulations relevant to themselves in their own country. Visa and Mastercard specify that cardholders may not use their credit cards for illegal purposes.

2.Fairness Statement

We believe that our Bingo game system has been designed to be 100% fair to all players. Unlike a Bingo hall where a player can YELL Bingo and halt the game immediately, Internet Bingo is played across the globe in many different time zones through a large network of interconnected routers and satellite connections. Although there are times when the Internet runs smoothly and network traffic arrives to it's destination on time, there are a number of factors that can prevent data from arriving. We want to ensure that when a player purchases a game card they have every chance of winning and that the outcome of the game is NOT affected by the:

• Instability of the internet
• Speed of one players internet connection over the other player
• Physical location on the globe

Our developers have continued to evolve our award winning bingo software into what we believe to be the fairest and most reliable form of Bingo on the Internet. If you encounter serious technical problems or would like more information about our games, please contact our help desk

Note: In the event of a malfunction of the gaming system all game bets are null and void. Payouts will be returned to the house and game bets will be refunded.

Definitions and Terminology Used in Our Game

A Player is a person who registers to play at our site by filling out our registration form with the required information.

A Purchase occurs after a player enters our website and purchases Bingo card(s) from funds that have been deposited in a players account by the player. When a player elects to deposit funds into their player account by one of our e-commerce systems, the purchase must be validated by our site and its credit card agents. In the event that the purchase is subject to a charge-back or is otherwise incomplete the purchase becomes void.

A game purchase is considered valid if the player's deposit of cash funds transaction is complete. We cannot offer refunds once a purchase is made.

All purchases are made in United States currency.

A Card represents a set of a randomly collected numbers between 1 and 75 (inclusive) organized in 5 column, 5 row configurations. Until a card is in play, players have the option to change the collection of numbers by selecting a new card. Once a player accepts the collection of numbers for any game, the card becomes valid and in play.

A Game Variation is a specified pattern that must be matched on a player's card in order to win a game and receive a prize.

A Call is a broadcast message from our game server, received by your computer containing a randomly generated number between 1 and 75.

A Bingo Call is a broadcast message from a player's computer, received by the game server identifying that player as a holder of a game variation. In Play will be the term used to describe any game that has been initialized by our game server and is receiving calls and communicating with the game server.

A Prize is a cash allotment that is payable to a player (or players if there is more than one winner) who identifies to our site, through a Bingo call, a match to the game variation of a player card. Prizes are automatically deposited into a players account.

The Parties: Our Bingo site and the Player. A User ID is username that is assigned to the player at the time of registration, such used by the parties to uniquely identify a player.

A Player Account is the account in which the players use to deposit funds, use to buy into games, deposit winnings into and request payouts from. Once a card is in play, the game credit cannot be returned to the player.

4.Participation Rules

To participate in a game a player must be 18 years of age or older, must read and consent to all of the participating rules and must have authorization to use a valid credit card acceptable to us.

Only one account is valid per player. A maximum of two accounts are valid per household. Additional accounts may be disabled and any payouts requested from duplicate accounts will be considered void. Users found to have registered with an abbreviated or false name or mailing address are subject to having their account disabled.

Participation will require that players register by correctly completing the registration details and offering a full name, address, city, zip code or postal code, state or province, country, e-mail address and telephone number. For any subsequent participation, a player must login with their User ID (provided by our site) and the player password.

Games will be offered at approximately 2 (two) minutes after completion of a previous game. We have exclusive authority to modify the game schedule without prior notice. Any player who wins a prize may be transmitted a reference number that will identify a specific win. The player is responsible for the preserving of any reference numbers provided. In the event that there is a discrepancy between the game variation as it is recorded in our database, and that recorded by the player, the calls recorded in the game server shall be considered valid.

A purchase will be void if for any reason we do not receive payment or if there is an applicable charge-back at a later date. We reserve the right to limit any player's participation in a game, particularly in the event that a purchase is rendered void. Prizes will be deposited into the players account. The balance of a winners account will be mailed upon a request by the player, to the mailing address provided at registration. The minimum payout request is $25.

Returns/Refund Policy. Users always have access to their funds. At anytime they can request a "payout" for the bank balance they have in their account. This can be done from the players area (post account login). Bonus funds are not subject to this rule. Minimum "payout" requirement is $25. If a user cancels the account, all cash funds (except for bonus money) will be returned. User cannot request a "payout" from compensation/bonus funds. Only winnings or deposited funds can be returned to players.

Employees and relatives of employees of our Bingo site are prohibited from participating in a Game, unless otherwise authorized by management.

Requesting payouts from their account balance derived from deposits and not wins will be deemed a cash advance from our site and a misuse of our online purchasing system. In such cases, we may levy a surcharge to offset transaction and administrative costs. In ALL cases, we reserve the right to withhold any such payments until all financial transactions have been settled and cleared.

5.Cost of Playing Bingo

Bingo cards can range in price from $0.25 US to $1.00 US. This range may vary for special promotions. Players can buy up to 100 cards in selected games.

6.Claiming Prizes

Prizes shall be automatically deposited to our player account cash balance. Players can purchase games from their winnings or request a payout be mailed the address given at the time of registration. Players who wish to claim their prize money must request a "payout". This can be done by visiting the player's area and selecting the payout request link. However, please make sure that the mailing information is correct when you register in order to avoid mailing delays.

7.Limits of Liability and Indemnification Statement

THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. REFERENCES TO SERVICES AND PRODUCTS ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION. WE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT (S) AND/OR THE PROGRAM (S) DESCRIBED IN THIS PUBLICATION AT ANY TIME.

SPECIFICS
It is the responsibility of player to ensure that they understand and comply fully in respect of any state, national and international laws, regulations, directives etc. applicable to the player. We cannot be held responsible for any third party claims of any kind against players. Player's agree that they are 18 years of age and have authorization and authority to use the credit card offered to our site for a purchase. Our' liability with respect to any claim made by a player shall be limited to the prize. Under no circumstances will we be liable to any costs or expenses incurred by a player in making a claim. We will not be held liable to any costs or expenses incurred by a player for any overdrafts relating to deposits to player accounts made through our e-commerce systems. It is the player's responsibility to ensure that sufficient funds are available to them before they make a deposit to their player accounts via our e-commerce systems. We will not be held liable for any costs or expenses incurred by a Player for any overdrafts resulting from multiple deposits to a player's account made through the improper use of our e-commerce systems. Reloading a cash deposit transaction page constitutes misuse of our e-commerce system and as such, we will not be held responsible or liable for any overdraft charges or costs that they may incur as a result misuse of our e-commerce systems. We shall have the right to suspend or withdraw any participation at its absolute discretion. Personal details of all players will remain confidential unless players agree to their details being used for future publicity purposes. We will not be liable for any loss of whatsoever in nature arising from the cancellation of any round, including the loss, for whatever reason, of the chance to participate in the game. In particular, but without prejudice to the generality of the foregoing, We will not be liable to any person: For the failure of, or damage or destruction of our central computer system or records, or any part thereof, for delays, losses, errors or omissions resulting from failure of any telecommunications or other data transmission system, for any delay resulting in non-receipt of any participation for a particular round. We will not be liable for any loss as a result of an act of God, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any Government or authority (including refusal or revocation of any license or consent), fire, explosion, flood, hurricane, theft, malicious damage, strike, lock-out, or industrial action of any kind. The parties shall not commit nor purport to commit the other to honor any obligation other than is specifically provided for by these participation rules. The player accepts liability for any damages that may be caused by the misuse of his/her membership number and access-code details on Internet. These participation rules constitute the entire agreement and understanding between the parties.

8.Disputes

We want to assure all of our players (and prospective players) that we have made every effort possible to provide you with the world's most entertaining, reliable, and more importantly, honest Bingo game on the Internet. It is our sincere intent to ensure that all of our players are satisfied with the quality and fairness of our games. Every effort possible has been made by us to promptly and impartially resolve all disputes that may arise from the use of our game. Customer satisfaction is our primary goal in providing you our Bingo game. As the operators of the site, we are determined to provide you our highest level of customer service possible. Our resolve is to consistently provide you with a fair and impartial dispute mechanism in the event that a dispute occurs. The success of our business is dependent on providing you with exceptional customer satisfaction policies. Obviously, happy customers will ensure that we win new customers and that our existing players will continue to come back to enjoy our site time and time again. However, please be advised that in the event of any dispute regarding a participation or a prize, the decision made by us will be final and binding. BigTimeBingo is operated by Azul Electrico S.A., a fully licensed gaming company regulated by the laws of Costa Rica. The BigTimeBingo trademark is owned by Punto Equis S.A. and licensed to Azul Electrico S.A. Credit card transactions are processed through 'Swiftbanx', our E-cash brand owned by subsidiary Azul Electrico Limited, 57/63 Line Wall Road, Gibraltar, Gibraltar and Azul Electrico Limited, Amory Building, Suite 3228, Victoria Road, Basseterre, St. Kitts, St. Kitts and Nevis, East Caribbean. BigTimeBingo reserves the right to amend these Rules from time to time and vary them without prior notice.

Bonus Rules

Terms

Bonus - Amount that is available for playing according to the following rules.

Rules

1. Bonus money is intended to extend play time and is not available for withdrawal. Customers with a pending withdrawal are not eligible to receive bonus money. Winnings resulting from games played using the earned bonus money are available for withdrawal, however, requesting a withdrawal results in irreversable forfeiture of all remaining earned bonus funds. (Note: for games that return the wager along with the winnings, the bonus amount wagered is considered winnings and is also available for withdrawal.)

2. Following are the wagering requirements to change bonus from ‘pending ’ to ‘awarded’:

a) For BINGO wagers only, a player must wager 5 times their purchase amount or spend 95% of their deposit.

b) For CASINO games such as slots, video poker, keno, etc, (craps and roulette wagers are not included) the following rules apply:

i. When receiving bonuses 40% or less, a player must wager the deposit plus associated bonus amount TWENTY (20) times, to qualify for the bonus.

ii. For bonuses greater than 40% they must wager the deposit plus associated bonus amount THIRTY (30) times to qualify for the bonus.

3. Any withdrawal request made prior to having met wagering requirements will;

a. Result in an automatic loss of any remaining unqualified or qualified bonus in the account, and
b.Withdrawal requests for winnings resulting from bonus money wagers before meeting these requirements will be declined.

Note: Bonus qualification is verified manually by our accounting staff during payout processing.

Please contact support@bingocs.com with questions about these rules.

4. At the discretion of site, accounts that have repeat deposits and corresponding withdrawal requests placed, with the intent to abuse the bonus program, will have the bonus money plus the site costs deducted from any pending payouts, and the bonus function disabled for their account. Repeat offenders will be deactivated.

5. Unless otherwise noted, the maximum bonus is capped at $500 per day.

6. Converting Bonus to Bank Balance.

• The total bonus balance is the amount of bonus available to exchange. The tool will not allow you to submit an amount that is higher than your available balance. The minimum bonus exchange is $1.00.
• The conversion rate is specified before the exchange. A rate of 20% rate will convert 100.00 bonus to $20.00. The ratio is subject to change at any time.
• Exchanges are irreversible. We cannot undo this process and will not make any exceptions if a player has transferred an incorrect amount.
• All cash balances resulting from bonus exchanges have a play through requirement of 20 times the initial cash value before a withdrawal of winnings will be considered. Withdrawals resulting from a bonus exchange are capped at $100.
• Exchanges are limited to seven (7) per day.
• Players who request a withdrawal of the exchanged Bonus funds will have the withdrawal declined and forfeit the exchanged balance.
• No Bonus funds are exchangeable when a player has a pending withdrawal request or more than $5.00 in cash.

Free Money Rules

Periodically we have promotions that award bonus money without requiring a deposit (e.g. credit card authorization free money bonus, scratch card money, support bonuses, etc.). Following are the rules for such promotions. These rules apply unless otherwise specified in the associated promotion.

1. Free money cannot be withdrawn or converted to cash.

2. Bonus money can only be used to play bingo games.

3. Only depositing players are allowed to withdraw winnings based on free money.

4. The winnings from the free money can be withdrawn after it has been wagered through a minimum of ten times and rule 5 is met.

5. Any withdrawals will first be reduced by the amount of the bonus. The remaining amount must exceed $50.

6. The maximum withdrawal resulting from Free Money wagering is $100. Balances in excess of this amount are considered null and void and will be removed from the account when the request is processed.

7. Winnings from the bonus money can NOT be transferred to another player.

Chat Rules

1.No offensive or abusive language.

2. No complaining. Issue complaints to customer service via the Help Desk.

3. No exchanging account information.

4. No mentioning or discussing any other online bingo site.

5. No asking or hinting for a loan to any player in chat.

Any chat activity that violates these rules will result in the chat priviledges being revoked